Vishva The Giftware Site | The one stop shop for gifts
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Article by Publish on May 06, 2020

Postage

Where do you ship from?

UK.

What Shipping methods do you offer?

Within the UK for heavier orders a courier called APC will be used and for smaller orders a courier called Whistl.
For international orders we generaly use DHL


How quicky do you deliver?

Orders are generally processed within 1-2 days. The shipping times will depend on what country you reside in.

How much will the shipping charge be?

Shipping is calculated by destination, and the total order weight. If you add the items you wish to purchase to the cart and then click the shipping destination to the right on the cart page and the site will advise the shipping cost. 

Tracking?

Within the UK orders that the weight is under 1kg are not tracked and orders over 1kg will be.
For international orders up to 500grams we use DHL Packet Plus which is fully tracked.

Dangerous Goods Act

Some products such as Pure Essential oils, Organic essentail oils or products which contains alcohol such as Aroma Mists or Perfumesare are classed as dangerious goods and can only be delivered by road only which depending on your location may impact the delivery time.

Import Duties and Taxes?

Orders shipped outside the UK may need to pay an import charge and/ or Tax based on the order value of your order. If so you will be contacted by your local courier before delivery with a request of payment.

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Article by Publish on May 06, 2020

Returns

I would like to cancel an order?

If an order status is showing as pending contact us straight away and if the order has not yet been sent we will cancel and full refund you.

I would like to return an item?

If you have changed your mind after receiving the order you may return the order within 7 days of the receipt of goods. You will have 30 days from the order date to return the goods to as your own cost (faulty goods can be returned for free). Please use the contact us page to advise if you would like to return an item.

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Article by Publish on May 06, 2020

Custom clearance and taxes

If your delivery location is within the UK please disregard this section.
If your delivery location is outside the United Kingdom you may need to pay some taxes on your local side when you receive the goods. Please read below for more information.

When you buy goods from a country not your own and products are delivered from that country to an address in your country, this is by definition importing.

YOU as the person buying the products are the importer.

Import Duty and Sales Tax Charged By Your Country: Some countries charge tax on certain imported products, at certain quantity/value levels. Some countries do not. You are responsible for finding out the situation in your own country.
  Whatever you order from us, we will send you. We won't enforce any rules so it's up to you to make sure that what you are buying is OK to import in your country.
  Many countries charge two kinds of tax when you import anything from overseas. These are (1) Sales Tax (VAT); (2) Import Duty. Usually these taxes are not very high,and the tax is calculated according to the value of the goods (+ shipping sometimes). On the other hand, many countries do not charge any tax on certain types of goods, or on small shipments.
  Declared Contents: Packet Contents Affect Tax The category of goods you are importing often has an effect on whether you have to pay tax, or how much.
  Obvious

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Article by Publish on November 05, 2014

Terms & Conditions

This Agreement was last modified on January 21, 2014. Please read these Terms and Conditions ("Agreement", "Terms and Conditions") carefully before using / ("the Site") operated by Vishva Giftware Site ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at /. By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement. Intellectual Property The Site and its original content, features and functionality are owned by Games Website and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. Termination We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. Links To Other Sites Our Site may contain links to third-party sites that are not owned or controlled by Games Website. Games Website has no control over, and assumes no responsibi

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Article by Publish on November 06, 2014

Privacy

The Website This website and it's owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply's to all UK national laws and requirements for user privacy. Use of Cookies This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for website's to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer / device. Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it's server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it's external serving vendors. This website uses tracking software to monitor it's visitors to better understand how they use it. This software is provided by Google A

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